Responsible Gaming at Spinsy

At Spinsy, we are committed to providing an enjoyable entertainment experience while promoting responsible gaming. Gambling should always be fun, never a way to solve financial or personal problems, and our tools and guidelines are designed to help you stay in control. Our services are strictly for players aged 18+ and over, or the legal age in your jurisdiction.

Play responsibly with Spinsy

Our commitment to responsible gaming

We believe that responsible gaming is at the core of a safe and fair online casino environment. On our platform, we actively encourage healthy playing habits, offer clear information about risks and probabilities, and provide tools to help you manage your activity. We continuously review our procedures to align with industry best practices and applicable regulations.

Understanding the risks of gambling

Gambling is a form of entertainment that involves real financial risk. You can lose money, and there is no guaranteed way to win at Spinsy casino or any other gambling venue. We recommend that you only play with funds you can afford to lose, treat every bet as a cost of entertainment, and never view gambling as a source of income or a solution to financial difficulties.

Setting deposit and spending limits

On our platform, you can support your own self-control by setting personal limits on deposits and, where available, on losses or wagering. These tools are designed to help you plan your budget, avoid impulsive decisions and keep your play within an affordable range. We encourage you to choose realistic limits that reflect your financial circumstances and to review them regularly.

Time management and session control

Maintaining a healthy balance between gaming and other aspects of life is essential. We recommend taking regular breaks, avoiding long continuous sessions, and using any available session reminders or time-out features. If you feel that you are spending too much time playing, consider reducing your activity or taking a longer break from our platform.

Self-exclusion and cooling-off periods

If you feel that your gambling is no longer under control, we strongly recommend using our cooling-off or self-exclusion options. A cooling-off period allows you to take a short break from gaming, while self-exclusion blocks access to your account for a longer, fixed period. During self-exclusion you should not attempt to circumvent the restriction by opening new accounts, and we will do our best to prevent access in accordance with our policies.

Recognising signs of problem gambling

Problem gambling can affect anyone and often develops gradually. Warning signs may include chasing losses, hiding your gambling from others, spending more money or time than planned, or gambling with funds needed for bills and everyday expenses. If you recognise these behaviours in yourself or someone close to you, it may be time to seek support and to make use of our responsible gaming tools, including self-exclusion.

Protecting minors and vulnerable persons

Our services are strictly intended for adults aged 18+ or the legal gambling age in the relevant jurisdiction, whichever is higher. We take reasonable steps to prevent underage access, including verification checks, but parents and guardians also play a crucial role. We recommend keeping login details secure, using device-level protections, and ensuring that minors cannot view or use gambling products on any shared device.

Support, help and external organisations

If you are concerned about your gambling or that of someone close to you, we encourage you to seek professional help. Independent counselling and support services for gambling-related issues are available in many regions, including Australia, and can provide confidential guidance and assistance. Our customer support team can offer general information about responsible gaming and help you activate limits, time-outs or self-exclusion on our platform.

FAQ

What responsible gaming tools are available at Spinsy?

At Spinsy, you can support your self-control by setting deposit limits, using time-out and self-exclusion options where available, and activating session reminders if they are provided in your region. These tools are designed to help you manage your time and spending so that gambling remains a form of entertainment rather than a source of pressure or stress.

How do I know if my gambling is becoming a problem?

Your gambling may be becoming problematic if you are chasing losses, hiding your activity from family or friends, spending more time or money than planned, or using gambling to escape from stress or financial issues. If you recognise these signs, we recommend taking a break, reviewing your limits, and considering support from independent gambling help services or counsellors in addition to the tools we offer on our platform.

Can I take a break or exclude myself from Spinsy?

Yes, on our platform you can request a temporary cooling-off period or a longer self-exclusion, depending on what is available in your location. During these periods you will not be able to access your account or place bets, and we encourage you not to attempt to open new accounts. These measures are designed to give you space to reassess your gambling and seek additional help if needed.

Is Spinsy casino suitable for minors?

No, Spinsy casino is not suitable for minors and our services are strictly for adults aged 18+ or the legal gambling age in their jurisdiction, whichever is higher. We take steps to prevent underage play through verification checks and we encourage parents and guardians to keep their devices secure, not to share login details, and to supervise internet use by minors.

Where can I find help if I am worried about my gambling?

If you are worried about your gambling, we recommend using our responsible gaming tools, such as limits and self-exclusion, and reaching out to independent support services that specialise in gambling-related issues in your area. These organisations can offer confidential advice, counselling and practical strategies to help you regain control, and you can always contact our customer support team for information about the tools available on our platform.